Golden Basic Lift Chair Repair and Troubleshooting.

Here are a few tips below that may save you time and money to try before calling AP Scooter Repair at 302.516.7186.

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Smart Tek™ (Power Indication)

Regular servicing is not necessary on your Golden power lift chair. Your power lift chair is equipped with an indicator light on the hand control. This light illuminates green when any button on the hand control is pressed indicating power to the hand control.

 

Your power lift chair also comes with a power indicator light on the transformer and on the power cord connecting the motor to the transformer. The lights illuminate green constantly, indicating power from the outlet to the transformer and the motor. The lights have been provided to help you identify electrical disconnects, should they occur, and to help your dealer to diagnose electrical problems, should they occur. Should the chair not operate and the lights are out, check all electrical connections to the chair. Make sure everything is plugged in properly and there is power to the outlet into which the chair is plugged (see installation on page 4 and 5 for electrical connections). Should you ever encounter a problem with the operation of your power lift chair and the lights are on, such as mechanical problems or one light is out, discontinue all use of the product upon discovery of the problem.

 

Contact AP Scooter Repair Services at 302.516.7186. They will be able to resolve problems and take care of proper factory service if needed. You will need to be prepared to answer some basic questions about your power lift chair, such as model and serial number. The model and serial number are located on the back of the hand control and the rear of the lift frame. Your dealer will ask you questions about your power indicator lights, such as which one is out. Prior to calling AP Scooter Repair Services, check all the electrical connections to the chair. Make sure everything is plugged in properly and there is power to the outlet into which the chair is plugged (see installation on page 4 and 5 for electrical connections).

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REMINDER: If your equipment is still not working please call AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

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