Golden Basic Scooter Repair and Troubleshooting

Here are a few tips below that may save you time and money to try before calling AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

Resetting the Main Circuit Breaker

1. If the main circuit breaker trips as a result of run-down batteries or because of a temporary overload, reset the circuit breaker:

2. Wait ten minutes or so for the motor control board to return to the normal operating temperature range.

3. Make certain that the key switch is set to the "Off" position.

4. Press in on the main circuit breaker reset button. See figure 30.

NOTE: If the main circuit breaker continues to trip, there is probably an

underlying electrical fault that needs attention.

•Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST) a Certified Golden Technologies, Inc. Repair Technician.

•Do not keep resetting the main circuit breaker without correcting the underlying electrical problem.

DIAGNOSTICS

The diagnostics feature of your Golden Companion's microprocessor-based motor control board functions as follows:

•Any fault condition on the controller or on an associated system will cause the Power Indicator LED to flash.

•The flashing of the LED occurs as one flash or as a series of flashes separated by a two-second pause.

•The number of flashes in each series is referred to as the "Flash Code."

•The flash code indicates the nature of the condition or fault.

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THE FLASH CODES

1 Flash

•Indicates that the battery voltage (with the throttle control lever in the neutral position) is below 19 volts.

•The batteries need to be charged.

•Your Companion will continue to operate at reduced speeds until the voltage falls to 17.5 volts.

• As the voltage drops you will experience a power loss.

Remedy: Charge your Companion's batteries. See "Batteries and Charging" in your owner’s manual.

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2 Flashes

•Indicates that the battery voltage has dropped to 17.5 volts.

•At this voltage your scooter will cease operation.

•If you have charged the batteries and the condition continues, one or both of the

scooter's batteries may be at fault.

Remedy: The continuance of this condition after you have charged your Companion's batteries may also indicate a problem with the battery charger. Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

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3 Flashes

Remedy: Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST) a Certified Golden Technologies, Inc. Repair Technician.

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4 Flashes

•Indicates that the motor control board is overloaded and overheated.

•An overload can occur if you have been driving your Companion for an extended period up an incline that is steeper than the recommended grade (see "Specifications" on page 13).

•An overload can occur if your Companion is carrying a payload that is higher than the recommended weight capacity. See "Specifications" on page 13 for your Companion model weight capacity.

•If your scooter is equipped with pneumatic tires and they are underinflated, an overload can also occur. Underinflated tires cause the motor to draw large amounts of current.  This high draw overheats the motor control board.

•Your scooter will not operate until the motor control board cools back to its operational temperature range.

Remedy: Turn off your Companion's key switch and allow the scooter to sit for 10 minutes. •Check the tire pressure.

•Have your authorized Golden Technologies, Inc.  Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST) to perform a battery load test.

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5 Flashes

•Indicates a brake problem.

•The freewheel lever may be in the disengaged position. See page 18 of your owner’s manual.

•The brake or the brake wiring may be damaged.

•For safety reason, your scooter was designed to cease operation until the problem is corrected.

Remedy: •Make certain that the freewheel lever is in the engaged position. See page 18. •Turn the key switch to the "Off" position to stop the flash code. Set the freewheel lever to the "engaged" position. Turn the key back to the "On" position. •If the above remedies do not solve the problem, contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

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6 Flashes

•Indicates that the throttle control lever was not in the neutral position when the key switch was turned to the "On" position. •May indicate that the throttle control lever is out of adjustment.

Remedy: •Turn the key switch to the "Off position. •Make certain that the throttle control lever is in the neutral position. •Turn the key switch to the "On" position. •If the above procedure does not solve the problem, Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

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7 Flashes

•Indicates a problem with the throttle control lever. •May also indicate a problem with the potentiometer (speed control). •Your scooter will not operate until the problem is corrected.

Remedy: •Make certain that all electrical connectors are firmly and correctly joined. •If the connectors are all firmly joined and the problem is not solved, Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

8 Flashes

•Indicates a motor voltage problem. •Your scooter will not operate until the problem is corrected.

Remedy: Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

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9 Flashes

• Indicates other internal errors or faults. • Your scooter will not operate until the problem is corrected.

Remedy: Contact AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)

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REMINDER: If your equipment is still not working please call AP Scooter Repair 302.516.7186 (Hours M-F 9AM-5PM, EST)